I spoke to you in regards to feedback for integrating Smart trade mobile into our plumbing business.
Well we are now 4 weeks along from our original trial and have all of our plumber’s using the system.
We have found implementing the mobile version to our office has created time across our entire staff’s workload, especially the administration side.
Our invoicing process is savings us at least 3-4 hour’s every week as all of our job sheets are pre-entered onsite, which makes Invoicing a breeze rather than a mammoth task each week.
The best part is our Plumbers are happy with the system and are no longer having to complete entries twice on their timesheets and manually on their job sheets, bonus!
All round implementing from the administration side to the outside staff has taken us a little over 2 weeks and we are experiencing our first week paperless.
I would like to say thanks to Smart trade for helping us through this stage as we have had a lot of phone call’s to the support team ironing out all of the little things we are not sure about.
Considering we were so nervous about shifting so many staff from a paper system we feel that overall it has worked out really well and would happily recommend Smart trade!
Coral Coast Plumbing