What do SmartTrade, gangsters and cruising on a boat have in common....not a thing !! But we did combine the three for a great time at our end of year function as we spent the evening on Auckland's harbour. Calm sea, fantastic sunset in the west, full moon rising in the east - idyllic!
SmartTrade – 2015/16 Christmas
New Year Operating Hours
Dear SmartTrade Customer,
SmartTrade will be closing down on Xmas Eve and reopening on Tuesday 5th January.
There will be a technician on standby on the three working days between Xmas and New Year (29th to 31st December). If you call us on our support line you will be asked if you want to be put through to the standby technician.
AU: 1800 350 495 NZ: 0800 327 943
A full schedule of our operating hours over the Xmas-New Year period:
| December | |
| Wednesday 23rd | 6am to 3pm AEST, 8am to 5pm NZT – normal service |
| Thursday 24th | Closed – Emergency technical support service available |
| Friday 25th | Closed – Xmas Day |
| Monday 28th | Closed – Boxing Day statutory holiday |
| Tuesday 29th | Closed – Emergency technical support service available |
| Wednesday 30th | Closed – Emergency technical support service available |
| Thursday 31st | Closed – Emergency technical support service available |
| January | |
| Friday 1st | Closed – New Year's day |
| Monday 4th | Closed – Statutory Holiday in NZ, Emergency technical support available |
| Tuesday 5th | Normal services resume |
* Exclusive to SmartTrade customers *
Given the increase in malicious hacker attacks we decided it was time to offer a full external backup service . Recently one of our customers had their computer hacked locking them completely out of their computer system via a 30 character password that was virtually impossible to break. They then received an e-mail demanding a US,000 for the password. The fact that they had backed up SmartTrade on the same computer meant they couldn’t access their backup to do a restore. We were able to restore their system but not recover their data. This isn’t an isolated instance, we know of other businesses who have suffered the same fate.
Accordingly, we are pleased to announce the release of SmartSafe, our new cloud based backup service for SmartTrade customers. SmartSafe is not just a backup for your SmartTrade data, it is a complete backup solution for your computer system .
Features that SmartSafe offers:
| Gb Storage | Price/Month* | Price/1Gb/Month |
| 5 | $ 10.00 | $ 2.00 |
| 10 | $ 16.00 | $ 1.60 |
| 20 | $ 26.00 | $ 1.30 |
| 50 | $ 50.00 | $ 1.00 |
| 100 | $ 70.00 | $ 0.70 |
| >100 | POA | |
| * Prices exclude GST | ||
If you are interested in SmartSafe or if you have any questions please e-mail [email protected] or give us a call.
SmartTrade partners with two worthy charities in the community.
SmartTrade and Habitat for Humanity
Habitat for Humanity is an international charity that builds simple decent and affordable housing for the poor. Homes are built using voluntary labour, in partnership with the family that will one day own the home. The family that will own and occupy the home contributes 500 hours of “sweat equity” into building the house. Given many of our customers are trade related, Habitat for Humanity is an excellent fit for SmartTrade.
Ways you can contribute to Habitat
If you think you may like to support Habitat for Humanity, please call us and we can put you in contact with them. Otherwise, visit http://www.habitat.org.nz
